Volunteer Services Coordinator
Greensboro, NC 
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Posted 11 days ago
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Job Description
Volunteer Services Coordinator
ID 2024-22953
Location Moses Cone Hospital Work Location US-NC-Greensboro Division : Name Moses Cone Hospital Department : Name MHC - Volunteer Services Category PROFESSIONAL/MNGMNT Position Sub-Category NON-CLINICAL Position Type Full Time (40 hours/week) Employment Type Employee Exempt/NonExempt Non-Exempt FTE 1.00 Workforce Status Onsite Work Hours 40.00 Provider Schedule (specific schedule) M-F, 8-5, some evenings and weekends On call Required No Sub Category Non-Clinical
Overview
The Volunteer Services Coordinator is responsible for providing administrative and project management support to the Volunteer team from recruiting, to hiring, placement of volunteers, and onboarding. This role provides daily support to the volunteer team members including troubleshooting issues, finding/purchasing supplies, and training for positions. the schedule for this position is M-F, 8am - 5pm, some evenings and weekends.

Responsibilities

    Assists departmental leadership with volunteer recruitment, hiring, training, mentoring, scheduling and annual competencies of all volunteers.
  • Help determine volunteer placement by coordinating with organizational leaders and departmental leadership.
  • Provides volunteers with education, coaching and support on customer service standards and expectations.
  • Partners with Guest Relations leadership to coordinate, monitor, and evaluate new guest relations and volunteer programs.
  • Works closely with the paid guest reception staff to ensure coverage and to ensure we are meeting the needs of our guests.
  • Acts as leader in absence of departmental leadership to ensure volunteers and guest receptionists have needed support.
  • Maintains office supplies, volunteer files and records, and financial data as needed in the department.
  • Assists department leadership and marketing to develop volunteer recruitment tools and strategies.
  • Provides support to Volunteer Services and Guest Relations departmental leadership.
  • Provides ongoing support to the various Cone Health Greensboro volunteer boards.
Qualifications

EDUCATION:
Required: High School diploma or equivalent
Preferred: Bachelor's Degree

EXPERIENCE:
Required: One or more years of working with Volunteers.
Preferred: Healthcare and Customer Service experience.

LICENSURE/CERTIFICATION/REGISTRY/LISTING:

Cone Health is an Equal Opportunity Employer and committed to providing equal opportunity employment opportunities for applicants and employees. All employees and applicants for employment will be evaluated on the basis of their qualifications, ability, and performance without regard to race, religion, age sex, sexual orientation, gender identity, veteran's status, ethnicity, national origin, disability, color, or as otherwise protected by law.

 

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Job Summary
Company
Cone Health
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Experience
1+ years
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